By using this website and placing an order, you accept these terms. Please read them carefully.

Acceptance of terms

Using the site means accepting these terms. If you do not agree with them, please do not use the site.

Product descriptions

We do our best to make product descriptions and images accurate. Because each piece is handwoven, small variations in color, weave, and finish are normal and make every item unique.

Pricing and payment

Prices are listed in USD and may change without notice. Orders already placed are not affected by price changes.

Order acceptance

Orders are subject to acceptance and availability. We may cancel and refund an order if an item is unavailable or if a pricing error occurred.

Safe use

The customer is responsible for mounting the product safely and following the included instructions. Make sure the wall and fixings can support the product and the weight of your pet.

Intellectual property

All site content, including text, images, and branding, belongs to Orvale Co. and may not be used without permission.

Limitation of liability

Our liability is limited to the value of the order placed.

Governing law

These terms are governed by the laws of the jurisdiction in which Orvale Co. is registered.