We offer free worldwide shipping on all orders, with no minimum purchase required.

Processing

Orders are processed within 1 to 2 business days. Once your parcel leaves our warehouse, you will receive a tracking link by email.

Delivery time

Delivery takes 5 to 8 business days after dispatch. We ship from EU and US hubs, and we use the one closest to your address.

Duties and import fees

Any import duties, customs fees, or local taxes that apply are the responsibility of the recipient.

Lost or stalled parcels

If your tracking has not moved for 10 business days, email us at contact@orvaleco.com and we will open an investigation with the carrier.

Wrong address

If you entered the wrong address at checkout, contact us within 24 hours and we will do our best to correct it before dispatch.